Date of publication: May 25th 2018

Welcome to Bikevo. We want our users to know and understand their rights and our rights in relation to the provision of the Services. Access to and use of the website www.bikevo.com, as well as access and / or use of the "Bikevo" application for mobile and desktop devices presuppose knowledge and full acceptance of the terms and conditions. listed below and which constitute the Terms and Conditions to which the company Bikevo srl allows the use of the Services. Here are some basic points of the document:

Holder of the treatment;
Legal basis for the processing;
Tipi di dati trattati e finalità del trattamento;


Information on the processing of personal data


pursuant to article 13 of Regulation (EU) 16/679

of users who consult the Bikevo Srl website and App

Pursuant to Regulation (EU) 2016/679 (hereinafter indifferently "Regulation" or "GDPR"), this page describes the methods of processing the personal data of the visitor and/or user (hereinafter also referred to as "interested") which respectively, consult and access the BIKEVO SRL website electronically at the address "www.bikevo.com".

This information does not concern other sites, pages or online services accessible through hypertext links that may be published on the sites but referring to resources external to the "www.bikevo.com" site.

The products and services offered and described on this site (including the subscription to the newsletter service) are not aimed at and cannot be subscribed by children under the age of 18.

Holder of the treatment

Following consultation of the site listed above, data relating to identified or identifiable natural persons may be processed. The Data Controller is BIKEVO SRL, VAT number 09590610961 and Factory - pursuant to Article 4 of Regulation 16/679) - in Via Gaspare Gozzi 1 / A in Milan (CAP 20199), whose contact details are reported below: Tel .: + 39-02-36755706, email: team@bikevo.com

The personal data provided will be processed, in compliance with the conditions of lawfulness based on Art. 6 of the GDPR, EU Reg. 2016/679, for the following purposes:

  • browsing on this website;
  • any contact request, by sending information requested by the interested party, through communications to the institutional address of the Data Controller, ie "team@bikevo.com";
  • provision (even for a trial period) of the subscribed service of the user navigating the site, for which - together with the "Terms and Conditions" of the service, a specific information is available at this link.

Types of data processed and purposes of the processing

Navigation data

During their normal operation, the IT systems and software procedures used to operate this site acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI / URL (Uniform Resource Identifier / Locator) notation of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. These data, necessary for the use of web services, are also processed for the purpose of:

  • obtain statistical information on the use of the services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.);
  • check the correct functioning of the services offered.

Navigation data do not persist for more than seven days and are deleted immediately after their aggregation (except for any need for the detection of crimes by the judicial authorities).

Data communicated by the user

The optional, explicit and voluntary sending of messages to the owner's contact addresses or through the use of the chat service (when active), entails the acquisition of the sender's contact data, necessary to reply, as well as all personal data included in communications.

Data communicated by the user for the purchase and subsequent provision of the service

For the case in question, the categories of data, the purposes and the methods of treatment for which - together with the "Terms and Conditions" of the service, a specific information is available at this link "information link associated with general conditions".

Cookies and other tracking systems

Non-persistent session cookies: session cookies (non-persistent) are instead used strictly limited to what is necessary for the safe and efficient navigation of the sites. The storage of session cookies in terminals or browsers is under the control of the user, whereas on the servers, at the end of the HTTP sessions, information relating to cookies remains recorded in the service logs, with retention times in any case not exceeding seven days like other navigation data.

Analytical:

Tracking systems such as Google Analytics are used to monitor access to the site and apps by users.

Recipients of the data

The personal data collected is processed by the Data Processors and by the data processors of the Data Controller, who act on the basis of specific instructions provided in relation to the purposes and methods of the processing itself. The list of data processors is available at the owner's factory.

Rights of the interested parties

Data subjects have the right to obtain from the Data Controller, in the cases provided, access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns them or to oppose the processing (articles 15-22 of the GDPR) . The specific request is presented by contacting the Data Controller at the following references: by ordinary mail Via Gaspare Gozzi 1 / A in MILAN (CAP 20199), or Tel .: + 39-02-36755706, email: team@bikevo.com.

Right to complain

Interested parties who believe that the processing of personal data referred to them through this site occurs in violation of the provisions of the Regulation have the right to lodge a complaint with the Guarantor, as required by art. 77 of the GDPR itself, or to apply to the appropriate judicial offices (art.79 of the GDPR).

Change of information

The owner reserves the right to modify, update, add or remove parts of this information at his discretion and at any time. In order to facilitate this verification, the information will contain an indication of the update date.

Update date: May 2019